FAQ

🔹 1. What kind of products do you sell?

We sell a wide range of safety products including home safety, car safety, construction safety, camping safety, and emergency preparedness tools.

🔹 2. Where do you ship?

We currently ship to all locations within the United States.

🔹 3. How long does shipping take?

Shipping usually takes 5–12 business days, depending on your location and the product.

🔹 4. How can I track my order?

Once your order is shipped, you will receive a tracking number by email so you can track your package anytime.

🔹 5. What payment methods do you accept?

We accept all major credit cards, debit cards, and secure online payment methods supported by Shopify.

🔹 6. What if my product arrives damaged or defective?

If your product arrives damaged or defective, please contact us within 7 days of delivery and we will arrange a replacement or refund.

🔹 7. Do you offer refunds?

Yes. We offer a 30-day return policy on unused products in original packaging.

🔹 8. Can I cancel or change my order?

You can cancel or change your order within 12 hours of placing it. After that, the order may already be processed.

🔹 9. Are your products safe and tested?

Yes. We only work with suppliers that provide quality-tested and reliable safety products.

🔹 10. How can I contact you?

You can contact us through our Contact Us page or email us at our support email. We usually respond within 24 hours.

🔹 11. Do you offer bulk or wholesale orders?

Yes. Please contact us directly if you want to place a bulk or wholesale order.

🔹 12. Is my payment information secure?

Yes. All payments are processed securely through Shopify’s encrypted checkout system.

🔹 13. Why should I buy from your store?

We focus on quality, affordability, and customer safety, and we carefully select products that provide real protection.